Frequently Asked Questions

If you email then team at [email protected] they will be able to get your distance changed. Changing to a smaller distance is fine but if you are looking to change to a bigger distance then you will be charged for the difference in price.

You will receive update emails in the build-up to an event. Finally within 7days of the event taking place you will receive the ‘Final Email’ with the latest competitor notes showing start times, maps and other details regarding the event. This ‘Final Email’ will also be added to our news section and Facebook.

Your race numbers will not be sent out to you in the post, you will collect your race numbers on the day of the event when you come to register. You will also collect your timing chip at registration on the day.
Event merchandise gets sent out 2 weeks before the event taking place. Merchandise purchased within 2 weeks of the event taking place will be collected at the event on the day by the registration table.

Age limits are shown below unless the event says otherwise (e.g Youth Duathlons & Triathlons)

Triathlon Events
• Sprint Distance – 16 Years +
• Standard & Olympic Distance – 17 Years +
• Half Iron Distance – 18 Years +

Duathlon Events
• Super Sprint Distance – 16 Years +
• Sprint Distance – 16 Years +
• Olympic Distance – 17 Years +

Swimming Events
• 750m Swim – 14 Years +
• 1.5km & 2.0km Swims – 16 Years +
• 3.0km, 3.8km & 10km Swims – 18 Years +

Running Events
• 5km, 6km, 10km & 15km Runs – 16 Years +
• 20km & Half Marathons – 17 Years +

If you have further questions regarding participant ages then you can contact the team at [email protected]

• Ironman – 2.4 mile Swim, 112 mile Bike, 26.2 mile Run
• Half Ironman – 1.2 mile Swim, 56 mile Bike, 13.1 mile Run
• Olympic/ Standard Distance – 1.5km (0.93 mile) Swim, 40km (24.8 mile) Bike, 10k (6.2 mile) Run
• Sprint Distance – usually about one half of an Olympic Distance Race
• Super Sprint Distance – usually about one quarter of an Olympic Distance Race

  • Swim (1.9km) – 1 hour 10 minutes after your wave start
  • Bike (86km) – 5 hours 30 minutes after your wave start
  • Run (20km) – 8 hours 30 minutes after your wave start

Wetsuits are encouraged in nearly all open water swims. It will not only keep you warm but it will also help you swim faster. A wetsuit provides you with extra buoyancy across the backside and down the back of your thighs. This keeps you higher in the water… the higher you are the faster you swim. It will aid your swim immensely and help if you start to tire. For further information on hiring a wetsuit please visit or alternatively visit to purchase a new suit.

• It is compulsory to wear a wetsuit if the water temperature is less than 14 degrees celsius.
• It is optional to wear a wetsuit if the water temperature is between 14 and 22 degrees celsius.
• Wetsuits are banned if the water temperature is above 22 degrees celsius.

If you are looking to hire a wetsuit for an event or even the whole season then our wetsuit hire partner Hireawetsuit is perfect, with wetsuit hires available from £20. Please visit for more information.

If you are looking to purchase a wetsuit then please visit

You can take part in any of our events for your own chosen charities.

Once you have completed your race the results will be posted online straight away. If you head to the results page on the top menu you will be able to see a list of all the previous events and find your event and you will then be able to view the results from your race. You will also receive a ‘Results Email‘ which will be sent to your email address after the event.

If you email the team at [email protected] then we will be able to check which timing chip you have and we will send you a relevant return address to send the timing chip back in the post.